Privacy Policy

1. Introduction

SAGEF ("we," "us," "our") provides lending services through our online platform. We are committed to protecting your privacy and ensuring your personal and financial data is handled securely and in compliance with applicable Nigerian data protection laws.

2. Information We Collect

• Personal Information: We collect information you provide during loan applications, including your name, email address, phone number, date of birth, and residential address.
• Financial Information: To process loan applications, we collect information about your income, employment, bank account details, and credit history.
• Identity Verification: We may collect government-issued identification documents (such as BVN, NIN, or passport) to verify your identity.
• Usage Data: We collect data about how you interact with our platform, including device information, IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Loan Processing: To evaluate your loan application, verify your identity, assess creditworthiness, and process loan disbursements and repayments.
• Communication: To communicate with you about your loan status, repayment schedules, account updates, and customer support.
• Fraud Prevention: To detect and prevent fraudulent activities, unauthorized access, and other illegal activities.
• Service Improvement: To analyze and improve our platform's features, functionality, and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Credit Bureau Reporting

We may report your loan information, including payment history, to credit bureaus. This information may affect your credit score. Timely repayments can help build your credit history, while late or missed payments may negatively impact your credit rating.

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us with payment processing, identity verification, credit checks, and other operational services.
• Financial Institutions: Banks and payment processors necessary to facilitate loan disbursements and repayments.
• Credit Bureaus: To report credit information and verify your credit history.
• Legal Authorities: When required by law, court order, or regulatory authority, or to protect our rights and prevent fraud.
• Collection Agencies: In the event of loan default, we may share necessary information with collection agencies.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of electronic transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Even after you close your account, we may retain certain information as required by law or for legitimate business purposes.

8. Your Rights

Under Nigerian data protection laws, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Object to certain processing of your data
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@savinggrace.com.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and personalize content. You can control cookie settings through your browser preferences.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated "Last Updated" date. Your continued use of our services after changes indicates acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: